Annals of Operations Research

, Volume 283, Issue 1–2, pp 517–542 | Cite as

Similarities between disaster supply chains and commercial supply chains: a SCM process view

  • Jimoh Eniola OlaogbebikanEmail author
  • Richard Oloruntoba
Applications of OR in Disaster Relief Operations


The purpose of this paper is to demonstrate conceptual and theoretical similarities between disaster relief chains (DRCs) and commercial supply chains using the customer relationship management process model (CRM) of the seminal global supply chain forum framework (GSCF) as a lens of analysis (Croxton et al. in Int J Logist Manag 12(2):13–36, 2001). A range of empirical data from a case study of the 2006 relief and recovery response to the Cyclone Larry disaster is analysed using the CRM process model of the GSCF framework as a lens of analysis. We find that there are unexpected conceptual and theoretical similarities between DRCs in the Cyclone Larry disaster response and commercial supply chains. The study demonstrates that core commercial SCM concepts such as integration and integrative process management can also be found empirically in the domain of disaster response operations and allied management of supply chains for disaster relief and recovery (DROSCM). The study also shows that research in the DROSCM domain can develop in a range of directions unfettered by a paradigm focused on differences between DRCs and commercial supply chains. This is the first study to conceptually, theoretically, and empirically demonstrate similarities between DRCs and commercial supply chains.


Disaster operations Humanitarian operations Humanitarian supply chains Disaster response operations DRCs 


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Copyright information

© Springer Science+Business Media, LLC 2017

Authors and Affiliations

  • Jimoh Eniola Olaogbebikan
    • 1
    Email author
  • Richard Oloruntoba
    • 2
  1. 1.Department of Transport Management Technology, School of Management TechnologyFederal University of TechnologyAkureNigeria
  2. 2.Newcastle Business School, Faculty of Business and LawThe University of NewcastleCallaghanAustralia

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