1. Defining educational priorities in managed care

   • Eve A. Kerr
   • Carolyn M. Clancy

   OriginalPaper Pages: S1 - S5

2. Financial incentives

   • Marsha Gold

   OriginalPaper Pages: S6 - S12

3. Principles of generalist-specialist relationships

   • Steven D. Pearson

   OriginalPaper Pages: S13 - S20

4. Challenges in medical education

   • Mary Ramsbottom-Lucier
   • Janet Pregler
   • Arthur G. Gomez

   OriginalPaper Pages: S21 - S25

5. The doctor-patient relationship

   • Susan Dorr Goold
   • Mack Lipkin Jr.

   OriginalPaper Pages: S26 - S33

6. Time and the patient-physician relationship

   • David C. Dugdale
   • Ronald Epstein
   • Steven Z. Pantilat

   OriginalPaper Pages: S34 - S40

7. The patient-provider relationship

   • Bernard Lo

   OriginalPaper Pages: S41 - S44

8. Improving physicians’ relationships with patients

   • William Clark
   • Mack Lipkin
   • Jeannette Shorey

   OriginalPaper Pages: S45 - S50

9. Rationale, principles, and educational approaches of organizational transormation

   • Anthony L. Suchman
   • Arnold R. Eiser
   • Kathryn J. Stewart

   OriginalPaper Pages: S51 - S57

10. The role of bioethics and business ethics

    • Arnold R. Eiser
    • Susan D. Goold
    • Anthony L. Suchman

    OriginalPaper Pages: S58 - S62

11. Concluding thoughts—Looking forward

    • Carolyn M. Clancy
    • Nicole Lurie

    OriginalPaper Pages: S63 - S64