Special Issue on "Artificial Intelligence (AI) and robotics in travel, tourism and leisure"

Articles (9 in this collection)

1. Artificial intelligence (AI) and robotics in travel, hospitality and leisure

   Authors (first, second and last of 4)

   • Chulmo Koo
   • Zheng Xiang
   • Marianna Sigala

   • Content type: Preface
   • Published: 03 September 2021

   • Pages: 473 - 476

2. Is a picture worth a thousand views? Measuring the effects of travel photos on user engagement using deep learning algorithms

   Authors

   • Dobin Yim
   • Timothy Malefyt
   • Jiban Khuntia

   • Content type: Research Paper
   • Published: 01 April 2021

   • Pages: 619 - 637

   

3. What makes you continuously use chatbot services? Evidence from chinese online travel agencies

   Authors (first, second and last of 4)

   • Lin Li
   • Kyung Young Lee
   • Sung-Byung Yang

   • Content type: Research Paper
   • Published: 21 January 2021

   • Pages: 575 - 599

   

4. AI and robotics in the European restaurant sector: Assessing potentials for process innovation in a high-contact service industry

   Authors

   • Katharina Blöcher
   • Rainer Alt

   • Content type: Case Report
   • Open Access
   • Published: 18 November 2020

   • Pages: 529 - 551

   

5. The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges

   Authors (first, second and last of 5)

   • Kichan Nam
   • Christopher S. Dutt
   • M. Sajid Khan

   • Content type: Research Paper
   • Published: 14 October 2020

   • Pages: 553 - 574

   

6. Challenges in re-designing operations and jobs to embody AI and robotics in services. Findings from a case in the hospitality industry

   Authors

   • Erica Mingotto
   • Federica Montaguti
   • Michele Tamma

   • Content type: Research Paper
   • Open Access
   • Published: 21 September 2020

   • Pages: 493 - 510

   

7. The impact of artificial intelligence on event experiences: a scenario technique approach

   Authors

   • Barbara Neuhofer
   • Bianca Magnus
   • Krzysztof Celuch

   • Content type: Research Paper
   • Open Access
   • Published: 07 September 2020

   • Pages: 601 - 617

   

8. Man vs machine: examining the three themes of service robotics in tourism and hospitality

   Authors (first, second and last of 4)

   • Aikaterini Manthiou
   • Phil Klaus
   • William Reeves

   • Content type: Research Paper
   • Published: 10 August 2020

   • Pages: 511 - 527

   

9. Frontline robots in tourism and hospitality: service enhancement or cost reduction?

   Authors

   • Daniel Belanche
   • Luis V. Casaló
   • Carlos Flavián

   • Content type: Research Paper
   • Open Access
   • Published: 29 July 2020

   • Pages: 477 - 492