Abstract
While collaborative planning and relationship quality are considered key contributors to supply chain performance, their mechanisms and linkages remain unclear. In order to help address this issue this book chapter introduces and unpacks the concepts of collaborative planning and relationship quality and investigates their role in supply chains. A multidisciplinary literature review was undertaken to identify conceptual and empirical work on relationship quality and collaborative planning. The chapter reveals a number of shortcomings in the literature and provides suggestions to guide future research on the links between collaborative planning, relationship quality, and supply chain performance. Implications are also provided for practitioners interested in enhancing the quality of interorganizational relationships and collaborative planning in supply chains.
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Acknowledgments
Parts of this chapter have been presented during the 14th International EurOMA Conference 2007 in Ankara, Turkey (see De Snoo et al. 2007b), the 11th International HAAMAHA Conference 2007 in Poznan, Poland (see Günter et al. 2007), and the 14th International Symposium on Logistics 2009 in Istanbul, Turkey (see Günter et al. 2009). We thank reviewers and participants for their valuable comments and suggestions.
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Günter, H., De Snoo, C., Shepherd, C., Moscoso, P., Riedel, J. (2010). Collaborative Planning in Supply Chains: The Importance of Creating High Quality Relationships. In: Fransoo, J., Waefler, T., Wilson, J. (eds) Behavioral Operations in Planning and Scheduling. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-13382-4_5
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