Abstract
Contemporary organizations are exposed to an environment that is changing at a continually increasing pace. Some of the external forces challenging organizations today are Business Network Transformation, Business Process Outsourcing, Web 2.0, the Internet of Services, the Internet of Things and the Changing Needs of End Users in organizations. In this environment, organizations must retain internal stability and focus on improving their core strengths to stay competitive and grow both their top and bottom lines. However, leveraging the full potential of each of these trends requires organizations to be agile, co-innovate within supply webs and continually redefine relationships. The major challenge that arises for Business Process Management and Semantic Interoperability (BPM&SI) research and future technology is the mitigation of risks arising from these conflicting themes. The purpose of this chapter is to motivate several research themes and technology research areas within the field of BPM&SI that will address this conflict in order to leverage the full potential of BPM in the future.
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Notes
- 1.
Early examples of research emphasizing the notions of BPM are Taylor’s Scientific Management (Taylor 1911) and Nordsieck’s conceptualisation of an organization (Nordsieck 1934). In particular in the 1990’s, business processes and their IT support gained increased attention (Davenport 1993; Hammer 1997). Research in semantics has its roots in linguistics and they are a tradition that dates back at least to the ancient Babylonians and later the ancient Greeks (Hymes 1974). In Computer Science, the notion of semantics became important within Artificial Intelligence, Expert Systems and later the Semantic Web.
- 2.
Rishel 2009.
- 3.
Stroetmann et al. 2009.
- 4.
Laurence and Carina (2008) The Business Process Outsourcing market alone (although currently BPM suites are not necessarily a technical enabler for BPO) is estimated by analyst firm IDC to be in excess of 120 Billion USD in 2009 (Dialani et al. 2008). Gartner estimates the same market to be sized around 172 Billion USD in 2009. Both analyst firms estimate the CAGR (compound annual growth rate) at around 10%.
- 5.
Phelan 2009.
- 6.
Kerremans et al. 2009.
- 7.
Rosser 2008.
- 8.
Thornton 2007.
- 9.
For a discussion on the paradigms bazaar vs. cathedral in software engineering (Raymond 1999).
- 10.
For a discussion on the paradigms bazaar vs. cathedral in software engineering (Raymond 1999).
- 11.
Aalst and Hee 2004.
- 12.
Weske 2007.
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Dreiling, A. (2010). Business Process Management and Semantic Interoperability. In: Brocke, J.v., Rosemann, M. (eds) Handbook on Business Process Management 1. International Handbooks on Information Systems. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-00416-2_23
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