Abstract
The aim of the present work is to identify the attributes of the wellness products that affect users’ experience. For this goal, we considered the values related to users’ emotions, caused when the product stimulated their sensitivity. The study focused on three leading Spanish companies in the wellness industry. This study’s most important tasks are: analyze current design processes and characteristics of each product, and perform an extensive data collection about users’ satisfaction. The results of this research set new design considerations for wellness products on ergonomics, user safety and environmental awareness. We assigned a level of importance to each product attribute according users’ feedback. The tabulation of these results created guidelines, that designers are using to recognize which product attributes most affect the user’s experience as well as the magnitude of affect.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Gago, S., Lloveras, J.: Human Emotional Interaction and Hydrotherpy: Industrial Design Keys. In: Aiguier, M., Caseau, Y., Krob, D., Rauzy, A. (eds.) Complex Systems Design & Management, vol. 126, pp. 259–272. Springer, Heidelberg (2013)
Heller, D.: Aesthetics and Interaction Design: Some Preliminary Thoughts. Interactions 12(5), 48–50 (2005)
Norman, D.A.: Emotional design: Why we love (or hate) everyday things, 2nd edn. Basic Books, New York (2005)
Chapman, J.: Design for empathy: Emotionally durable objects and experiences. VA Earthscan, Sterling (2005)
Koskinen, I., Battarbee, K.: Empathic Design. User Experience in Product Design, pp. 119–130. Helsinki IT Press (2003)
Norman, D.A.: Emotion and design: Attractive things work better. Interactions ix(4), 36–42 (2002)
ISPA, ITEC, Los consumidores de spa en el mundo, Paris, ITEC (2011)
Stevens, J.A., Haas, E.N., Haileyesus, T.: Nonfatal bathroom injuries among persons aged ≥15 years–United States, 2008. Journal of Safety Research 42(4), 311–319 (2011)
Pugh, S.: Total Design: Integrated Methods for Successful Product Engineering. Addison-Wesley, Wokingham (1991)
VDI 2221, Systematic Approach to the Design of Technical Systems and Product. VDI-Verlag GmbH, Dusseldorf (1987)
Mitsuo, N.: Kansei Engineering. In: Stanton, N., Hedge, A., et al. (eds.) Handbook of Human Factors and Ergonomics Methods, pp. 83.1–83-5. CRC Press LLC, USA (2004)
Bales, R.F.: Social interaction systems: theory and measurement, pp. 139–140 (2001)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2015 Springer International Publishing Switzerland
About this paper
Cite this paper
Masagué, S.G., Macià, J.L. (2015). User-Centered Design for Emotion. A Case Study in Wellness Products. In: Boulanger, F., Krob, D., Morel, G., Roussel, JC. (eds) Complex Systems Design & Management. Springer, Cham. https://doi.org/10.1007/978-3-319-11617-4_14
Download citation
DOI: https://doi.org/10.1007/978-3-319-11617-4_14
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-11616-7
Online ISBN: 978-3-319-11617-4
eBook Packages: EngineeringEngineering (R0)