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Facilitating Privacy Attitudes and Behaviors with Affective Visual Design

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ICT Systems Security and Privacy Protection (SEC 2020)

Abstract

We all too often must consent to information collection at an early stage of digital interactions, during application sign-up. Paying low attention to privacy policies, we are rarely aware of processing practices. Drawing on multidisciplinary research, we postulate that privacy policies presenting information in a way that triggers affective responses, together with individual characteristics, may influence privacy attitudes. Through an online quasi-experiment (\(N=88\)), we investigate how affect, illustration type, personality, and privacy concerns may influence end-users’ willingness to disclose information and privacy awareness. Our results partially confirm these assumptions. We found that the affect may have an impact on privacy awareness, and stable psychological factors may influence disclosures. We discuss the applicability of our findings in interface design and in future research.

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Acknowledgement

This work has received funding from the European Union’s Horizon 2020 research and innovation programme under the Marie Skłodowska-Curie grant agreement No 675730.

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Correspondence to Agnieszka Kitkowska .

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Kitkowska, A., Shulman, Y., Martucci, L.A., Wästlund, E. (2020). Facilitating Privacy Attitudes and Behaviors with Affective Visual Design. In: Hölbl, M., Rannenberg, K., Welzer, T. (eds) ICT Systems Security and Privacy Protection. SEC 2020. IFIP Advances in Information and Communication Technology, vol 580. Springer, Cham. https://doi.org/10.1007/978-3-030-58201-2_8

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  • DOI: https://doi.org/10.1007/978-3-030-58201-2_8

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