Journal of the Academy of Marketing Science

, Volume 38, Issue 4, pp 456–470

Brand related information as context: the impact of brand name characteristics on memory and choice

Original Empirical Research

DOI: 10.1007/s11747-009-0175-8

Cite this article as:
Samu, S. & Shanker Krishnan, H. J. of the Acad. Mark. Sci. (2010) 38: 456. doi:10.1007/s11747-009-0175-8

Abstract

Consumer exposure to new brand names can occur in contexts with or without brand information being present. Whereas previous research has examined the effects of brand name characteristics (association set size and word frequency) on memory in the presence of brand information, this paper also assesses brand name effects in contexts without brand related information and extends it to brand consideration and choice. Two different processes are found to be operating as consumers retrieve brands and make a choice. Recall seems to benefit from a distinctiveness based route, which also guides consideration and choice. In contrast, implicit memory is influenced by familiarity, with corresponding consideration and choice effects. The implications are that firms’ choice of brand names and media needs to consider the combination of brand name characteristics that will lead to desired outcomes vis-à-vis distinctiveness or familiarity based processes.

Keywords

Brand namesMemory and recallImplicit memoryBrand associationsBrand considerationBrand choice

Copyright information

© Academy of Marketing Science 2009

Authors and Affiliations

  1. 1.Indian School of BusinessHyderabadIndia
  2. 2.Marketing Department, Kelley School of BusinessIndiana UniversityBloomingtonUSA