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The fine art of user-centered software development

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Abstract

In this article, we report on the user-centered development of a mobile medical app under limited resources. We discuss (non-functional) quality attributes that we used to choose the platform for development of the medical app. As the major contribution, we show how to integrate user-centered design in an early stage of mobile app development under the presence of limited resources. Moreover, we present empirical results gained from our two-stage testing procedure including recommendations to provide both a useful and useable business app.

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Notes

  1. Personal communication at the Workshop@BritishHCI '13, Brunel University, London, September 9, 2013. There are two observations motivating this behavior of users. First, as the consumer market provides apps for free, users are willing to tolerate faults in apps. Second, continuous deployment via internet allows for fast removal of bugs, once they have been identified and reported.

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Authors and Affiliations

  1. Void, Softnet Austria, Inffeldgasse 16b/II, 8010, Graz, Austria

    Bernhard Peischl

  2. FERK Systems, Raiffeisenstrasse 46, 8010, Graz, Austria

    Michaela Ferk

  3. Medical University Graz, Auenbruggerplatz 2/V, 8036, Graz, Austria

    Andreas Holzinger

Authors
  1. Bernhard Peischl
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  2. Michaela Ferk
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  3. Andreas Holzinger
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Correspondence to Bernhard Peischl.

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Peischl, B., Ferk, M. & Holzinger, A. The fine art of user-centered software development. Software Qual J 23, 509–536 (2015). https://doi.org/10.1007/s11219-014-9239-1

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