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Materialism and Workplace Behaviors: Does Wanting More Result in Less?

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Abstract

Research indicates that a heightened value of materialism has negative outcomes for subjective well-being. But organizations may see materialism in employees as an important antecedent of productivity and utilize this value to achieve organizational goals. At issue is whether materialism results in negative effects on employee behavior at work, which in turn implies negative effects on fellow employees and the organization. This study investigates the relationship between materialism and two indicators of behavior at work: organizational citizenship behavior and workplace deviance. Results show a significant negative materialism-organizational citizenship behavior relationship and a positive materialism-interpersonal deviance relationship. Materialism was not significantly related to organizational deviance. These results support the concern that materialistic values lead to negative behavioral consequences, which in turn affect fellow employees and the organization. In supplementary analyses we failed to find evidence that materialism is significantly related to task performance, further questioning organizational attempts to create or utilize this value.

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Correspondence to John R. Deckop.

Appendix: Scale Items

Appendix: Scale Items

1.1 Organizational Citizenship Behavior

  1. 1.

    This employee goes out of their way to help other employees.

  2. 2.

    This employee tells others about new ideas in order to improve the effectiveness of the workgroup.

  3. 3.

    This employee performs job duties with unusually few errors.

  4. 4.

    This employee defends the organization when others criticize it.

  5. 5.

    This employee goes out of their way to make new employees feel welcome.

  6. 6.

    This employee encourages others to try new and more effective ways of doing things.

  7. 7.

    This employee finds things to do during slow periods.

  8. 8.

    This employee doesn’t complain about changes in the organization.

  9. 9.

    This employee treats others courteously, even under trying conditions.

  10. 10.

    This employee expresses opinions honestly even when others may disagree.

  11. 11.

    This employee meets or beats work deadlines.

  12. 12.

    This employee shows pride when representing the organization in public.

  13. 13.

    This employee adjusts work schedules to accommodate other employees’ requests for time off.

  14. 14.

    This employee motivates others to express their ideas and opinions.

  15. 15.

    This employee performs job duties with extra-special care.

  16. 16.

    This employee emphasizes the organization’s positive aspects to those outside it.

  17. 17.

    This employee is willing to listen to others’ problems and worries.

  18. 18.

    This employee gives useful suggestions to others on how they can improve.

  19. 19.

    This employee rarely returns late from breaks or lunch.

  20. 20.

    This employee defends the organization when outsiders criticize it.

1.2 Individual Deviance

  1. 1.

    Making fun of someone at work.

  2. 2.

    Saying something hurtful to someone at work.

  3. 3.

    Making an ethnic, religious, or racial remark at work.

  4. 4.

    Cursing at someone at work.

  5. 5.

    Playing a mean prank on someone at work.

  6. 6.

    Acting rudely toward someone at work.

  7. 7.

    Publicly embarrassing someone at work.

1.3 Organizational Deviance

  1. 1.

    Taking property from work without permission.

  2. 2.

    Spending too much time fantasizing or daydreaming instead of working.

  3. 3.

    Falsifying a receipt to get reimbursed for more money than was spent on business expenses.

  4. 4.

    Taking an additional or longer break than is acceptable at the workplace.

  5. 5.

    Coming in late to work without permission.

  6. 6.

    Littering in the work environment.

  7. 7.

    Neglecting to follow his/her instructions.

  8. 8.

    Intentionally working slower than he/she could have worked.

  9. 9.

    Discussing confidential company information with an unauthorized person.

  10. 10.

    Using an illegal drug or consuming alcohol on the job.

  11. 11.

    Putting little effort into work.

  12. 12.

    Dragging out work in order to get overtime.

1.4 Task Performance

  1. 1.

    Compared to other colleagues, I think the amount of work this person does is ______.

  2. 2.

    Compared to other colleagues, I think the quality of this person’s performance is ______.

  3. 3.

    Compared to other colleagues, I think this person’s overall performance is _______.

  4. 4.

    Compared to other colleagues, I think that if this person decided to leave the organization it would hurt his/her department _____ than the loss of other employees doing a similar job.

1.5 Materialism

  1. 1.

    It is important to own expensive homes, cars, and clothes.

  2. 2.

    The things people own say a lot about how well they are doing in life.

  3. 3.

    I like to own things that impress people.

  4. 4.

    Having luxurious things is an important part of life.

  5. 5.

    I am more influenced by the amount of money people have than the deeds they do.

  6. 6.

    Status and high income are the defining characteristics of a successful business person.

  7. 7.

    Strictly economic motives and material values must drive businesses.

  8. 8.

    I spend more to get the very best.

  9. 9.

    I use money to influence other people to do things for me.

  10. 10.

    Money is the ultimate symbol of success.

  11. 11.

    I purchase things because I know they will impress others.

  12. 12.

    I place emphasis on the amount of money a person has as a sign of his success.

  13. 13.

    The most important concern for a firm is making a profit, even if it means bending or breaking the rules.

  14. 14.

    Getting a high income is a primary factor in deciding whether to accept another job.

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Deckop, J.R., Giacalone, R.A. & Jurkiewicz, C.L. Materialism and Workplace Behaviors: Does Wanting More Result in Less?. Soc Indic Res 121, 787–803 (2015). https://doi.org/10.1007/s11205-014-0661-3

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