Expecting the Worst: Moderating Effects of Social Cynicism on the Relationships Between Relationship Conflict and Negative Affective Reactions
- Fuli LiAffiliated withSchool of Management, University of Science and Technology of ChinaDepartment of Management, City University of Hong KongCenter for Business Studies, School of Management, Xi’an Jiaotong University Email author
- , Fan ZhouAffiliated withSchool of Management, Zhejiang University Email author
- , Kwok LeungAffiliated withDepartment of Management, City University of Hong Kong
Rent the article at a discountRent now
* Final gross prices may vary according to local VAT.Get Access
Social cynicism, defined as negative beliefs about people and social institutions, shows negative impact on people’s affective reactions. We extended this line of work by testing the moderating effects of social cynicism on the relationships between relationship conflict and its affective consequences.
The data were collected using a computer-assisted random telephone survey method (N = 572).
As expected, social cynicism and relationship conflict were related negatively to job satisfaction and life satisfaction, but positively to intention to quit. More importantly, the negative relationships between relationship conflict and job satisfaction and life satisfaction, and the positive relationship between relationship conflict and intention to quit were not significant when social cynicism was high.
Our findings suggest that social cynicism is like a two-edged sword. Social cynicism is not only correlated with a range of negative attitudes and reactions, but also able to cushion people from the negative effects of relationship conflict on affective reactions.
This study is among the first to examine the moderating role of social cynicism. Interestingly, social cynicism played a mitigating role on the relationships between relationship conflict and negative affective reactions.
KeywordsSocial cynicism Relationship conflict Affective reactions Job satisfaction Life satisfaction Intention to quit
- Expecting the Worst: Moderating Effects of Social Cynicism on the Relationships Between Relationship Conflict and Negative Affective Reactions
Journal of Business and Psychology
Volume 26, Issue 3 , pp 339-345
- Cover Date
- Print ISSN
- Online ISSN
- Springer US
- Additional Links
- Social cynicism
- Relationship conflict
- Affective reactions
- Job satisfaction
- Life satisfaction
- Intention to quit
- Industry Sectors
- Author Affiliations
- 1. School of Management, University of Science and Technology of China, Hefei, China
- 2. Department of Management, City University of Hong Kong, Kowloon, Hong Kong
- 3. Center for Business Studies, School of Management, Xi’an Jiaotong University, No. 28, Xianning West Road, Xi’an, 710049, Shanxi, China
- 4. School of Management, Zhejiang University, Hangzhou, China