Journal of Business Ethics

, Volume 110, Issue 3, pp 355–376

Moral Reasoning in Computer-Based Task Environments: Exploring the Interplay between Cognitive and Technological Factors on Individuals’ Propensity to Break Rules

Authors

    • Duquesne University
  • David M. Wasieleski
    • Duquesne University
    • Cerefige-ICN Business School
Article

DOI: 10.1007/s10551-011-1196-z

Cite this article as:
Roberts, J.A. & Wasieleski, D.M. J Bus Ethics (2012) 110: 355. doi:10.1007/s10551-011-1196-z

Abstract

This study examines the relationship between cognitive moral development (CMD), productivity features of information technology (IT) and unethical behavior or misconduct. Using an experimental design that randomly assigns subjects to one of four unique technology conditions, we assess the relationship between a subjects’ predominant level of CMD and ethical misconduct on IT-oriented work tasks. Our results show that both higher levels of CMD and increased levels of IT productivity features at one’s disposal have a significant role to play in explaining observed behavior in our sample. We find that CMD as measured by the Defining Issues Test’s P-score is negatively related to task misconduct. Conversely, IT productivity features such as copy-and-paste are positively related to task misconduct. In addition, the CMD—misconduct relationship is significantly diminished by the introduction of IT productivity features. Lastly, a series of hazard analyses are conducted to explore the boundaries of our principal findings. These results demonstrate the significant role of technology in enabling negative behavior and the relative inability of subjects’ use of principled moral reasoning to overcome it. Implications of these findings for academics and business managers are offered, as well as recommendations for mitigating misconduct in both academic and workplace environments.

Keywords

Cognitive moral developmentDefining issues testEthical decision-makingInformation technologyRule violations

Abbreviations

ICT

Information and communication technologies

IT

Information technology

CLT

Construal level theory

CMD

Cognitive moral development

CMC

Computer-mediated communication

COND

Technology condition

TC0

Technology experimental condition—control group with access to no IT productivity features

TCs

Technology experimental condition—search only

TCcp

Technology experimental condition—copy-and-paste only

TCcps

Technology experimental condition—both copy-and-paste and search

TOE

Time in minutes spent completing the experiment exercise

WORDCNT

Number of words contained in a submitted response document

TECHSAVY

Average score on the technology assessment instrument

GRMEMB

Similarity index group membership indicator variable. A dichotomy indicating whether or not the similarity index for a subject’s response document is greater than or equal to the group membership cutoff value. Where cutoff values range from 0 to 50 by 5 percentage point increments

PSI

Person–situation interactionist perspective

TECH

An indicator variable designating whether a subject was in any three of the technology experimental conditions TCs, TCcp, or TCcps

Copyright information

© Springer Science+Business Media B.V. 2012