# Improving classification performance through selective instance completion

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- Accepted:

DOI: 10.1007/s10994-015-5500-5

- Cite this article as:
- Dhurandhar, A. & Sankaranarayanan, K. Mach Learn (2015) 100: 425. doi:10.1007/s10994-015-5500-5

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## Abstract

In multiple domains, actively acquiring missing input information at a reasonable cost in order to improve our understanding of the input–output relationships is of increasing importance. This problem has gained prominence in healthcare, public policy making, education, and in the targeted advertising industry which tries to best match people to products. In this paper we tackle an important variant of this problem: Instance completion, where we want to choose the best *k* incomplete instances to query from a much larger universe of *N* (\(\gg \)*k*) incomplete instances so as to learn the most accurate classifier. We propose a principled framework which motivates a generally applicable yet efficient meta-technique for choosing *k* such instances. Since we cannot know a priori the classifier that will result from the completed dataset, i.e. the final classifier, our method chooses the *k* instances based on a derived upper bound on the expectation of the distance between the next classifier and the final classifier. We additionally derive a sufficient condition for these two solutions to match. We then empirically evaluate the performance of our method relative to the state-of-the-art methods on four UCI datasets as well as three proprietary e-commerce datasets used in previous studies. In these experiments, we also demonstrate how close we are likely to be to the optimal solution, by quantifying the extent to which our sufficient condition is satisfied. Lastly, we show that our method is easily extensible to the setting where we have a non-uniform cost associated with acquiring the missing information.

### Keywords

Instance completion Active feature acquisition Missing data## 1 Introduction

Incomplete or missing data is a bane that plagues insightful data analysis in almost every industry. Researchers and practitioners alike have come up with a variety of solutions to deal with this issue. On the one hand, there are statistical or machine learning techniques (Han and Kamber 2011) that try to best estimate the missing information based on known data. On the other hand, there are domain specific data filling techniques (Weiss et al. 2013) that use expert knowledge to estimate the missing information. These two strategies have been the most popular in literature when it comes to dealing with missing data. In some cases there is a third and potentially better alternative, which involves trying to actively acquire the missing information within certain cost constraints. In healthcare for example, to get a better understanding of the efficacy of a flu vaccine in relation to demographics, private and government health agencies might want to contact healthy and sick individuals who were administered the vaccine and query them about their lifestyle/habits. In education, to evaluate standardized tests, education boards and schools might want to obtain more information about their students to find correlations of which students performance well and their backgrounds. Of course in any practical scenario it is virtually impossible to ask everyone and acquire all the information. The question thus becomes, which individuals must we target to learn the most about these associations.

This problem is also seen in the targeted advertising industry, which tries to best match people to products. Hence, while you might be able to estimate correlations or more generally build classification models by associating available demographic features to consumer buying decisions, such models are generally far from perfect. For example, we may not know the age and/or gender and/or geography of some customers, which might be critical in determining their preference for a certain product. The question then again becomes, which individuals must we target to maximize the improvement in prediction/classification performance.

Formally, the problem addressed in this paper can be stated as follows: *Given that we can query**k**instances from a dataset of size**N**with incomplete input information but with known outputs, which instances when queried would maximize the classification performance?* This problem was introduced by Melville et al. (2004) and is commonly referred to as *Instance completion*. In the application domains described before, this formulation would correspond to choosing *k* people to call that will most likely significantly enhance classification accuracy having obtained their additional information. The better the classifier the more confidence we are likely to have in the insight it provides by identifying features that it deems significant. This is complementary to the traditional *active learning* problem where only a single attribute (i.e. the label) is missing. It can, however, be considerably harder to design effective techniques for *instance completion*, since there could be multiple different sets of (input) attributes missing for each of the instances.

Other than this being a highly relevant problem in todays world, one of the primary motivations for this work is that there is still a significant performance gap between the state-of-the-art methods (Sankaranarayanan and Dhurandhar 2013; Melville et al. 2005; Saar-Tsechansky et al. 2009; Kanani and Melville 2008) and the best possible solution. This is seen in Fig. 1, where we see the accuracy of various methods being much worse than the best possible solution at different completion percentages. At every iteration/completion percentage, the *Best Case* solution is found by exhaustively searching across all possible *k* incomplete instances, and then choosing those *k* instances which upon completion and retraining of the classifier, lead to the highest accuracy over a (10 %) validation set that was part of the training.^{1} These results are on the Credit Approval UCI dataset where a random 50 % of the attributes are assumed to be missing for each incomplete instance (in keeping with the experimental methodology used in previous works (Sankaranarayanan and Dhurandhar 2013; Melville et al. 2005).^{2} A qualitatively similar performance gap is also seen on other datasets from previous studies.

We believe that an important conceptual reason why such a performance gap still exists is that none of the existing methods attempt to *explicitly* approach the best possible classifier. State-of-the-art methods such as joint instance completion (JIS) (Sankaranarayanan and Dhurandhar 2013) and expected utility (EU) (Melville et al. 2005) are optimal at the instance and entry (i.e. instance-feature combination) level respectively but only with respect to the *current* classifier. In other words, there could be other querying mechanisms that would lead to better classifiers that are closer to the final classifier, than those obtained by using the above methods, where the final classifier is the one obtained by training on the complete dataset.^{3}

*k*and update the classifier at each iteration. In particular, we make the following contributions,

We define a novel, intuitive distance metric between two classifiers relative to a dataset that is independent of the classification hypothesis/function classes, but rather dependent on their performance.

We show equivalance between the original problem of minimizing the distance between the next classifier and the final classifier, and the problem of maximizing the error reduction between successive classifiers (obtained by querying instances in sets of

*k*), and then upper bounding it by a function that is independent of the final classifier. We also provide an exponential (upper) bound on the error reduction, which reaffirms our strategy.We provide a sufficient condition under which optimizing this upper bound would lead to the same solution as optimizing the original function.

Motivated by these developments, we provide a meta-algorithm to choose

*k*instances. To illustrate its easy of applicability to popular classification algorithms we instantiate it for linear and non-linear SVMs as well as logistic regression.We demonstrate the superiority in performance of our method over the state-of-the-art on a collection of UCI and proprietary e-commerce datasets. In these experiments, we also show how close we are likely to be to the optimal solution, by presenting the extent to which the derived sufficient condition is satisfied.

## 2 Related work

The problem setting described in this paper is quite different from traditional active learning (Settles 2010; Cohn et al. 1994), which involves the complementary problem of missing outputs with all inputs known and the goal being to query those output labels that can maximize classification performance. Other related work includes work on budgeted learning (Lizotte and Madani 2003; Kapoor and Greiner 2005), where one is trying to find which entry (i.e. instance-feature combination) to query given a certain cost constraint. Knowledge gradient methods (Frazier 2009) are a different class of methods which also try to find the optimal entry to query that will maximize the gain in information. However, both these classes of methods are suited for a setting that is different from ours. Budgeted learning and knowledge gradient methods are generally modeled as Markov decision processes (MDPs) and, as mentioned before, try to find which entry to query rather than a set of entries comprising of multiple instances. To determine the reward in querying an entry, an optimization problem has to be solved for each entry using these methods, which can be expensive. Moreover, even if one were to extend these methods in a straightforward manner for instance completion (where we want to choose *k* instances out of a possible *N*), there would be \(\frac{N!}{k!(N-k)!}\) possible actions^{4} for the corresponding MDP to choose from, which would make this framework computationally infeasible.

While the above methods are designed for selecting one entry at a time, there are other methods in traditional active learning that try to optimally select a set of entries at a time and are referred to as batch mode active learning methods (Hoi et al. 2006; Wang and Ye 2013; Guo and Schuurmans 2007). Loosely speaking, these methods try to minimize the overlap of information in the chosen set along with classification uncertainty. However, none of them can be easily adapted to our setting as we can have an arbitrary number of attributes missing for any particular instance. Moreover, many of them are based on heuristics such as minimizing the Fisher information or uncertainty of classification, which does not necessarily translate into obtaining the best possible classifier.

In our setting, we seek to maximize the classification performance on a dataset during model building (at training time). However, there is work on active feature acquisition with the objective of getting the best possible performance during model application (at testing time) (Kanani and Melville 2008; Bilgic and Getoor 2007, 2011; Sheng and Ling 2006). The authors in one of these works (Kanani and Melville 2008) try to query instances in the test set so as to minimize classification uncertainty, while in other works (Bilgic and Getoor 2007, 2011; Sheng and Ling 2006) the goal is to query test instances so as to select the most important features. There are also works (Desjardins et al. 2010) that assume that a certain set of features are known for all instances, with the remaining features missing, and given feature acquisition costs, the goal is to decipher which features should be queried for which instances. While in works (Moon et al. 2014), both labels and features may be missing for an instance and the goal is to find out which of the two should be queried. Their method uses Expectation Maximization to impute the missing features for each instance, which can be expensive in real settings where hundreds to thousands of features could potentially be missing. Clearly, all these lines of work address a goal different from ours.

There are works (Sankaranarayanan and Dhurandhar 2013; Zheng and Padmanabhan 2002; Melville et al. 2004, 2005) that address the same problem as ours. In one of these works (Zheng and Padmanabhan 2002), a method called Goal Oriented Data Acquisition (GODA) is described, which initially builds a model based only on complete instances. It then rebuilds a model for each incomplete instance that is completed based on imputed values, by adding it to the complete instances and choosing those incomplete instances that give maximum improvement in performance. In another of these works (Melville et al. 2004), a method called Error Sampling (ES) is described for picking the *k* instances to query which works as follows: If there are *m* misclassified instances with missing values and if \(m>k\), then *k* of these *m* instances are randomly picked. Otherwise if \(m\le k\), then after picking all of these *m* instances, the remaining \(k-m\) are randomly chosen from the correctly classified instances based on an uncertainty score (Lewis and Catlett 1994; Saar-Tsechansky and Provost 2004). Not only was the accuracy obtained by ES shown to be better than GODA, but GODA was also computationally much more expensive as one has to first impute all missing values and then retrain a classifier as many times as the number of incomplete instances. In Melville et al. (2005), the authors provide a method to score each missing entry based on the calculation of expected utility. It is easy to adapt this scheme to the task of instance completion by simply adding the expected utilities for the missing values corresponding to each instance and obtaining a score. The most recent work (Sankaranarayanan and Dhurandhar 2013) chooses (misclassified) instances that have the highest probability of correct classification w.r.t. the current classifier. One of the key improvements in this method over and above previous methods is that it jointly estimates the probability of correct classification, though requiring only univariate probability estimation.

One of the conceptual deficiencies of the above approaches is that they do not score instances based on their likelihood of producing the best possible classifier that would be *as close as possible* to the final classifier. Even the EU and JIS methods, which are optimal at the entry and instance level respectively, are only so w.r.t. the current classifier, not the final one. Addressing this deficiency is the primary motivation behind our work. Moreover, the probability estimations involved in the resultant approach are still just univariate keeping the implementation tractable.

## 3 Overview

The crux of our method is described in Sect. 5. However, Sects. 4 and 6 help in providing a more complete picture in terms of the motivation behind our approach and an illustration of its inner workings respectively.

In Sect. 4, we define a distance function between classifiers, based on their performance on a given dataset and independent of their functional form. This makes the distance easily computable. We propose the problem, where we want to minimize the distance between the next classifier that we build and the final classifier that we would ideally have if the dataset was complete. Using properties of our distance function we relax this problem into the problem where we want to query instances that maximize the distance between the current and the next classifier. Given that our goal is to provide a generally applicable meta-algorithm, in Sect. 5 we provide such an (heuristic) algorithm based on asymmetric uncertainty, which is motivated by developments in the previous section. The algorithm requires computation of multivariate probabilities over the missing features of an instance, which could be highly inefficient to compute. However, we provide a (approximate) strategy, which requires only univariate density estimation and is quite effective as is witnessed in the experimental section. Instantiation of this strategy to popular classification techniques such as linear and non-linear SVMs, and logistic regression is given in Sect. 6.

Hence, the next three sections together provide a well rounded view of our proposed solution. In a certain sense we move from more conceptual to operational as we proceed through these sections.

## 4 Framework

Let \(X\times Y\) denote the input–output space and let \(S=\{(x_1,y_1),\ldots ,(x_N,y_N)\}\) be a subset of this space be a dataset. Let \(\zeta _i:X\rightarrow Y\) denote the classifier built on the complete instances of *S* available after the *i*th iteration of querying incomplete instances in batches of size *k*, where \(i\in \{0,\ldots ,f\}\). \(\zeta _0\) denotes the initial classifier. After querying *f* times the dataset is complete so that \(\zeta _f\) denotes the final classifier.

*a*,

*b*,

*c*,

*S*as,

In traditional active learning, there has been some work on trying to reach the final classifier under restricted settings (Dasgupta and Langford 2009). In particular, the work on the disagreement coefficient (Hanneke 2007) is the most relevant as their distance function is essentially an expectation of a simplified version of our metric which just counts the number of instances the classifiers label differently. However, as is the case with the works mentioned before, it is not straightforward to extend their work and obtain a practical generally applicable algorithm for our instance completion setting. In fact, even in the traditional active learning setting, the work presented is applicable primarily for binary labeling and simple hypothesis classes in low dimensions. In higher dimensions, additional distributional assumptions have to be made. Moreover, as opposed to using disagreement between classifiers as a distance function, our distance function differentiates classifiers based on their performance even in the multiclass setting, which is desirable. This is the case since, as mentioned before, the distance between any two classifiers is zero even if they classify instances in a dataset into different classes but all of which are incorrect. These classifiers are thus considered to be equivalent, which is not the case when using disagreement as a distance. A consequence of this, as we will soon see, is that our distance function yields a more efficient strategy, that does not have to consider all pairs of labels to maximize the distance between successive classifiers in each iteration.

We now state certain properties of our distance function which are useful in the developments that follow.^{5}

**Proposition 1**

\(d_S(.,.)\) is non-negative, symmetric and satisfies triangle inequality.^{6}

*i*let \({{\mathcal {I}}}_{i-1}\) and \(C_{i-1}\) denote the set of incomplete and complete instances before querying respectively. From \({{\mathcal {I}}}_{i-1}\) we want to query

*k*incomplete instances \(q^k\) such that,

*Y*are the labels of the instances in

*S*. In other words, \(\zeta _f\) has the lowest error relative to the other classifiers that can be learned with a chosen classification algorithm on an incomplete

*S*.

*i*

^{7}we have,

*Note that the computation of*\(\hat{Q}_i^k\)

*does not require knowledge of*\(\zeta _f\).

We can also derive an exponential bound on the probability of error reduction across successive runs, which is given in the following lemma.

**Lemma 1**

*S*of size

*N*, with \(d_S(.,.)\), \(\zeta _i\) and \(\zeta _f\) defined as before, we have for \(t>p_i\),

While ideally we would want to maximize the left side probability, but since we do not know \(\zeta _f\) we maximize the exponential bound. The bound is maximized when \(p_i=\frac{1}{N}E[d_S(\zeta _{i-1},\zeta _i)]\), is maximized and is thus consistent with what we surmised before. This idea of maximizing the distance between successive classifiers is the main motivation behind our algorithm in the next section. It is indeed useful that we were able to be move from a function that was dependent on \(\zeta _f\) to a one that is independent of it.

Additionally, we seek to characterize the settings under which the solution obtained by maximizing the expected error reduction would be the same as maximizing the expected distance between consecutive classifiers. We now state a sufficient condition that ensures the same.

**Proposition 2**

If we have a dataset *S*, and \(\zeta _i\) at least correctly classifies those instances that were correctly classified by \(\zeta _{i-1}\) where \(i\in \{1,\ldots ,f\}\), then the *k* instances that would be queried if we could maximize \(E[d_S(\zeta _{i-1},\zeta _f) - d_S(\zeta _{i},\zeta _f)]\) in any iteration *i* are the same as those queried by maximizing \(E[d_S(\zeta _{i-1},\zeta _i)]\).

The above proposition specifies a *sufficient condition* for the two solutions to match. This condition may however not be *necessary* for this to happen. Therefore, approximating or almost satisfying this condition where most but not all instances are correctly classified by \(\zeta _{i-1}\) are now also correctly classified by \(\zeta _i\), may also lead to an optimal or at least close to the optimal for the left hand side. It is also useful to note that in practice, any reasonable classification algorithm will not take any extra effort to misclassify instances unnecessarily, and thus will not degrade the performance of our querying strategy even if the sufficient condition is not 100 % satisfied.

## 5 Method

As described in the previous section at any iteration *i* the idea is to query *k* instances such that \(\zeta _i\) will be as different as possible from \(\zeta _{i-1}\) with respect to our distance metric. Since we try to maximize the distance between successive classifiers we refer to our method as, maximum distance instance selection (MDIS). A prerequisite for the next classifier to be as different as possible from the current classifier is that the queried instances must encourage the classification algorithm to learn a different classifier or diverge from the current classifier.

When \(k\ll |C_{i-1}|\), where |.| denotes cardinality, any reasonable classification algorithm will in all likelihood learn a classifier \(\zeta _i\) that is different from \(\zeta _{i-1}\), only if the queried *k* instances when completed are close to the boundary of \(\zeta _{i-1}\) but are misclassified. Moreover, based on our strategy we also want the queried instances and if possible other misclassified instances to be correctly classified by the next classifier. Thus, we want to choose instances that have a misclassification probability above but close to 0.5. In the other two cases namely, if we choose instances that are likely to be correctly classified or if we choose instances that have a high probability of being misclassified, the classification algorithm is unlikely to change \(\zeta _{i-1}\) thus not maximizing the distance. In the first case, since the *k* instances are likely to be correctly classified after completion by \(\zeta _{i-1}\), there is no incentive for the classification algorithm to learn a different \(\zeta _i\). In the second case, since the *k* instances are likely to be misclassified and far away from the boundary, which makes them hard to correctly classify, the classification algorithm will most likely give up on them as \(k\ll |C_{i-1}|\) and therefore again not diverge from the current classifier. When *k* is comparable to \(|C_{i-1}|\), we can be more ambitious and choose instances that are likely to be misclassified but farther away from the boundary. The reason being that the *k* instances are no longer insignificant in terms of the training error and hence the classification algorithm will learn a different classifier in an attempt to correctly classify them. However, here too we do not want to query extreme instances or outliers that are almost impossible to correctly classify, since based on our strategy we want the next classifier to be able to correctly classify them.

*b*the function shifts with the maximum occurring when \(P(\zeta _{i-1}(x)\ne y)=b\). This is seen in Fig. 2, where \(b=0.7\) and hence, the function achieves its maximum at 0.7.

Given this and the intuitions described above to implement our strategy, we set \(b=0.5+\frac{k}{2|C_{i-1}|}\). Typically, \(k\le |C_{i-1}|\) so in practice \(b\le 1\). This assignment of *b* ensures that we query instances that are likely to be misclassified and close to the boundary with us being more ambitious when *k* is comparable to \(|C_{i-1}|\). Of course the multiplier 2 of \(|C_{i-1}|\) is tunable depending on how ambitious one wants to be especially early on when \(|C_{i-1}|\) is not too large. Another desirable property of this function is that it tapers down to zero faster on the side closer to the maximum, which should in all likelihood guard against choosing extremely hard to classify outliers making it again consistent with our strategy.

*b*our method is more aggressive and chooses an instance to be completed that is highly likely to be currently misclassified. For low

*b*, it chooses an instance with low misclassification probability, that is, one which is likely to be much closer to the decision boundary once completed but on the incorrect side. In either case, our method is unlikely to choose the extreme outlier belonging to the red class, since our scoring function tapers rapidly to zero on the side of the maximum. As we query more and more instances the aggressiveness gets moderated, since

*b*monotonically reduces, with our method choosing instances that our likely to be close to the decision boundary and preferably misclassified.

*k*in any iteration

*i*of our algorithm we:

Compute the asymmetry parameter

*b*.Compute \(P(\zeta _{i-1}(x)\ne y)\) for each incomplete instance, i.e., the probability of incorrectly classifying it based on the current classifier as described in Algorithm 2.

Compute the asymmetric uncertainty score for each incomplete instance based on

*b*and \(P(\zeta _{i-1}(x)\ne y)\).Query

*k*instances with the highest score computed in the previous step.

## 6 Example instantiations

In the previous subsection, we discussed our general strategy to choose the *k* instances to query. An integral part of this strategy is to compute the probability \(P(\zeta _{i-1}(x)\ne y)\) for each incomplete \(x\in {{\mathcal {I}}}_{i-1}\). Given the classification algorithm and the fact that the features are randomly (i.e. not consistently) missing for an instance we can compute this probability. The idea is to compute the functions \(\zeta _{i-1}(x)\) by substituting the missing values in *x* by the corresponding values in \(\hat{x}\). \(\hat{x}\) is an instance for which we know values for at least those features that were missing in *x*. Thus, \(\hat{x}\) could be complete or incomplete. We compute the function for each such \(\hat{x}\) and then perform univariate density estimation on the corresponding values of the function. Based on this estimated density we can compute the above probability and consequently our score for *x*. The implicit assumption here is that for each incomplete *x*, we have a \(\hat{x}\) for which the missing values in *x* are known. In other words, if we have more than 50 % features missing for each instance then our approach cannot be directly applied since, there will be no \(\hat{x}\). We have seen however that this is not an unrealistic assumption in practice as in many cases we have large datasets with knowledge of most of the attributes, if not all, for at least a small fraction of instances. Moreover, we can always exclude instances for whom this condition is not met initially and query based on the rest. After just the first round of querying this issue, if it existed, would vanish since, we would have at least one complete instance.

Let us now see how the function looks for some popular classification techniques. Let \(T_{i-1}(x)\) and \(M_{i-1}(x)\) denote the set of features with known values and missing values for instance *x* prior to querying in iteration *i* respectively. Correspondingly, let \(z^{T_{i-1}(x)}\) and \(z^{M_{i-1}(x)}\) denote the set of entries i.e. features in instance *z*, whose values are known for *x* and missing for *x* in iteration *i* respectively.

### 6.1 Linear and non-linear SVMs

*z*obtained by learning over \(C_l\), which gives us the classifier \(\zeta _l\), then the classification function for

*x*based on \(\zeta _{i-1}\) is given by,

*x*, i.e. in \(x^{M_{i-1}(x)}\), since the other values are known. Now we can, as mentioned before, compute the function for instances where \(M_{i-1}(x)\) are known and perform univariate density estimation using standard methods (Hastie et al. 2001). The above function can be instantiated for,

- Linear Kernels:$$\begin{aligned} {{\mathcal {K}}}(z,x)= & {} z\cdot x\\= & {} z^{T_{i-1}(x)}\cdot x^{T_{i-1}(x)}+z^{M_{i-1}(x)}\cdot x^{M_{i-1}(x)}, \end{aligned}$$
- Polynomial Kernels:$$\begin{aligned} {{\mathcal {K}}}(z,x)= & {} (z\cdot x)^a\\= & {} \left( z^{T_{i-1}(x)}\cdot x^{T_{i-1}(x)}+z^{M_{i-1}(x)}\cdot x^{M_{i-1}(x)}\right) ^a, \end{aligned}$$
- Radial Basis Kernels:or any other kernel that one wants to use.$$\begin{aligned} {{\mathcal {K}}}(z,x)= & {} e^{-\gamma ||z-x||^2}\\= & {} e^{-\gamma ||z^{T_{i-1}(x)}-x^{T_{i-1}(x)}||^2} e^{-\gamma ||z^{M_{i-1}(x)}-x^{M_{i-1}(x)}||^2} \end{aligned}$$

*x*is 1, i.e., \(y=1\), then our score for

*x*based on the estimated density would be,

### 6.2 Logistic regression

*x*to its output \(Y=\{0,1\}\) as follows,

*x*is classified into class 1 iff \(P(y=1)\ge 0.5\). In this case, the classifier is given by,

*x*based on the estimated density would be,

Information about the real datasets used in this study

Dataset | Source type | Source name | Size | Dimensionality | Attribute types |
---|---|---|---|---|---|

Credit approval | Public | UCI Rep. | 690 | 15 | Categorical/real |

Spambase | Public | UCI Rep. | 4601 | 57 | Real |

Adult | Public | UCI Rep. | 48842 | 14 | Categorical/real |

Etoys | Private | Etoys | 270 | 41 | Categorical/real |

Priceline | Private | Priceline | 447 | 41 | Categorical/real |

Isolet | Public | UCI Rep. | 7797 | 617 | Real |

Expedia | Private | Expedia | 3125 | 41 | Categorical/real |

## 7 Experiments

We now compare our method MDIS with three state-of-the-art techniques namely; JIS, EU and ES. We do this on four UCI datasets *Credit Approval*, *Adult*, *Spambase* and *Isolet*, and three e-commerce datasets *Priceline*, *Etoys* and *Expedia*, some of which were used in prior works (Melville et al. 2005; Saar-Tsechansky et al. 2009; Sankaranarayanan and Dhurandhar 2013). The e-commerce datasets contain information about the online behavior of customers that visit the company’s (retail) websites. The output variable in these datasets is indicative of a purchase being made during such a visit. The input features are a combination of browsing behavior and demographic information about the customers.

We perform 10 runs of 10 fold cross validation for the setting described next. For each instance in a dataset, we randomly assume 50 % of its input features to be missing. We incrementally complete instances in steps of 10 (i.e. \(k=10\)) by querying them based on the decisions of the respective methods with the model being updated after each completion. This is the same experimental methodology as seen before (Sankaranarayanan and Dhurandhar 2013; Melville et al. 2005). We report the test accuracy at each completion averaged across all runs along with the 95 % confidence intervals as the measure of performance.

For our method we also show the extent to which our sufficient condition is satisfied. This gives us a sense of how close we are likely to be to the optimal solution. We do this by reporting the percentage of instances correctly classified by \(\zeta _i\) that were correctly classified by \(\zeta _{i-1}\) averaged (with a 95 % confidence interval) over the classifiers learned in the three ranges of completion; low (0, 33], medium (33, 66] and high (66, 100]. The ranges signify the percentages of completed instances relative to a dataset. Rather than averaging the results over the whole dataset this quantization provides a more granular view of how well our method is performing at different stages of completion.

We tested the different instance completion methods based on two baseline classification techniques namely, SVM with radial basis function (RBF) kernel and logistic regression. The density estimation for MDIS and JIS is done using the well known kernel density estimation (KDE) technique with Gaussian kernels. The SVM, logistic regression as well as the KDE used are part of Weka’s implementation (Hall et al. 2009). We run the SVM with Weka’s default parameters for \(\gamma \) and the slack variables. The KDE is performed assuming one Gaussian kernel per value used in the estimation (which is also the default) with precision set to 0.01.

We also performed experiments where the percentage of missing features was non-uniform, i.e., for one third of the instances we had 80 % randomly missing, for another one third we had 50 % randomly missing and for the remaining one third we had 20 % randomly missing. As you will see later the results were qualitatively similar to the uniform case with our method performing significantly better than its competitors. We also experimented with varying *k* (5, 10, 20, 50) and varying the multiplier of \(|C_{i-1}|\) that determines *b*, and found that our method is quite robust to these choices. We provide representative examples for these cases on the Credit Approval and Expedia datasets respectively, with SVM using RBF kernel as the baseline method.

### 7.1 Observations

In addition to evaluating the performance of our method relative to the other state-of-the-art methods, it is also interesting to get a feel for how close we are to the best possible solution. It is computationally too intensive to exhaustively search through all possible sets of \(k=10\) instances that give the best performance at each completion percentage on all the datasets. However, a good proxy for indicating the closeness of our solution to the optimal would be to study the extent to which our sufficient condition in proposition 2 is satisfied. As discussed before, approximately satisfying the sufficient condition might be good enough as this condition may not be *necessary* to obtain an optimal solution. Moreover, any reasonable classification algorithm will not take undue effort to misclassify instances that were previously correctly classified.

Given this, we observe in Figs. 4h and 5h the extent to which our sufficient condition is satisfied for the different datasets at low, medium and high completion percentages. 100 % satisfaction is of course ideal, but we see that in most cases the percentage is extremely close to 100. In fact, even the lowest is around 88 % for the Adult dataset at low completion percentages, which is promising. Therefore, we observe that even at low completion percentages our method is close to satisfying the sufficient condition and thus seems to be competitive with respect to the best case solution.

Figures 7 and 8, are an illustration of the fact that our method is robust to different values of *k* and *b*, although there are slight visible differences at low and intermediate completion percentages. Qualitatively similar results were seen on the other datasets.

From the above experimental results, we can see that not only is MDIS significantly better than the other state-of-the-art methods in the uniform and non-uniform (missing values) case but is also robust to different choices of *k* and the multiplier that determines *b* and is most likely close to the best possible solution relative to our distance function, which is a particularly encouraging observation.

## 8 Discussion

Some previous works have suggested incorporating a cost matrix \(\kappa \), which indicates the cost of querying each entry. However, empirical studies in these works were performed on real datasets where this matrix was not available. Obtaining such a cost matrix in a practical scenario is quite challenging and we therefore did not include it in our problem statement so as to keep the exposition clear. Nevertheless, the proposed method MDIS can in fact be easily extended to scenarios where this additional information is available.

*j*of instance \(x_i\), then the total cost for querying all the missing entries for an instance \(x_i\) is given by, \(\kappa _i=\sum _{ j\in M(x_i)}\kappa _i^j\). With this, the score for each instance \(x_i\) obtained from MDIS would just be scaled down by \(\kappa _i\). Thus, if \(score_{x_i}\) was the original score for \(x_i\), the new score would be given by,

Alternatively, one may define other distance metrics possibly by restricting the hypothesis space viz. angles for linear hypothesis, and provide algorithms that work well in these settings.

In summary, we proposed a novel framework for the instance completion problem. Based on this framework we proposed a new meta-technique, which as we have shown can be easily instantiated for popular classification algorithms. Computationally, it still has the benefit of JIS, which requires only univariate probability estimation, although they both consider a function over all the missing features of an instance, thus analyzing the features jointly rather than independently as is the case for some other methods. We have also witnessed the strength of our technique, in the experimental section, where it is much superior in performance compared with other state-of-the-art methods. Moreover, based on the extent of satisfaction of our sufficient condition we have seen that our method in all likelihood is also competitive with the optimal method which would minimize our distance to the final classifier.

*k*becomes computationally too intensive to obtain the best-case results.

We assume that the classifier trained on the completed dataset (the final classifier), though unknown, will be the best possible one and therefore, we want to learn it as early as possible, which we feel is a reasonable goal.

For a finite dataset the distance can however be zero between two different classifiers if they produce the same classification on it.

## Acknowledgments

We would like to thank Maytaal Saar-Tsechansky and Prem Melville for providing the e-commerce datasets. We would also like to thank the editor and the reviewers for their constructive comments.